📦 Please allow 7–10 business days for your deliveries within Lagos. 🚚 For orders outside Lagos, please allow 10–15 business days, depending on your location.

Shipping Policy

Shipping Policy:

Thank you for choosing Yapha Club. Please review our shipping policy below to understand our shipping procedures and ensure a smooth shopping experience.

1. Processing Time:

  • Orders are typically processed within 1-3 business days (Monday to Friday, excluding holidays and weekends) after payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.
  • During peak seasons or promotional events, processing times may be slightly extended.
  • You will receive a confirmation email once your order has been processed.

2. Shipping Methods:

  • We offer standard and expedited shipping options.
  • Standard shipping generally takes 2-7business days post pick-up.
  • Shipping times may vary based on your location.

3. Shipping Rates:

  • Shipping rates are calculated at checkout based on the selected shipping method, destination and weight of the package.
  • We occasionally run promotions offering free shipping, so keep an eye out for those!

4. International Shipping:

  • Rate for international shipping is calculated at checkout.

5. Order Tracking:

  • Once your order is shipped, a confirmation email with tracking information will be sent.
  • Use the provided tracking number to monitor the status and estimated delivery date of your package.

6. Shipping Address:

  • Please ensure the accuracy of your shipping address during checkout.
  • We are not responsible for items delivered to incorrect addresses provided by the customer.
  • If your order is returned to us due to an incorrect address, refusal, or failed delivery attempts, a re-shipping fee may apply.

7. Delivery Issues:

  • In the rare event of a lost or delayed shipment, please contact our customer support team for assistance.
  • In rare cases, unforeseen circumstances such as weather or carrier delays may affect shipping times.
  • We appreciate your understanding and patience during such instances.
  • We do not take responsibility for delivery delays caused by unforeseen circumstances, such as natural disasters or customs issues.
  • Contact us if you encounter significant delays.

8. Returns Due to Shipping Issues:

  • If your order is damaged during transit, contact us within 24 hours with supporting evidence (photos).
  • We will promptly assess the situation and assist you with a replacement or refund as needed. REFER TO OUR REFUND POLICY FOR MORE INFORMATION.

9. Lost or Stolen Packages:

  • If your package is lost or stolen, please contact us immediately. We will work with the courier company to locate your order or provide a suitable resolution.

10. Changes to Shipping Policy:

  • Yapha Club reserves the right to update the shipping policy without prior notice. Any changes will be reflected on our website and social media account.

11. Contact Us:

  • For any shipping-related inquiries, please contact our customer support at [email protected] or through our Contact Us page.

By shopping with Yapha Club, you agree to comply with our shipping policy. We appreciate your trust in our products and services.

 

Thank you for choosing Yapha Club!

Yapha Club

Lagos, Nigeria 

+2348-126-332-701

[email protected]